Terms & Conditions

1. Use of Website
   • You must provide accurate and complete information when creating an account or placing an order.
   • You are responsible for maintaining the confidentiality of your account and password.
2. Ordering and Payment
   • You can place orders online or through our customer service team.
   • We accept various payment methods, including credit/debit cards, net banking, and cash on delivery.
   • Payment is due at the time of order placement.
3. Pricing and Discounts
   • Prices are subject to change without notice.
   • We offer various discounts and promotions from time to time, which may have specific terms and conditions.
4. Delivery and Shipping
   • We deliver products across India and internationally.
   • Delivery times and costs vary depending on the location and shipping method.
   • We are not responsible for delays or failures in delivery due to circumstances beyond our control.
5. Returns and Refunds
   • You can return products within 7 days of delivery if they are damaged, defective, or not as described.
   • Refunds will be processed within 7-10 working days of receiving the returned product.
6. Cancellation Policy
   • You can cancel orders within 24 hours of placement.
   • Cancellations may not be possible for orders that have already been processed or shipped.
7. Intellectual Property
   • Our website, logo, and content are protected by intellectual property laws.
   • You must not reproduce, distribute, or display any copyrighted material without our prior permission.
8. Disclaimer
   • We make no warranties or representations about the accuracy, completeness, or suitability of our website or products for any purpose.
   • We are not liable for any damages or losses arising from your use of our website or products.
9. Governing Law
   • These Terms shall be governed by and construed in accordance with the laws of India.
   • Any disputes arising out of these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
10. Changes to Terms
    • We reserve the right to modify or update these Terms at any time without prior notice.
    • Your continued use of our website or products shall constitute your acceptance of any changes to these Terms.

Contact Us

Return Policy

• All items must be returned in their original condition and in the original packaging as delivered.
• If a package is opened or used those products are not applicable for return.
• Information about the same should be mailed on the same day of receiving goods.
• Return of products should be made within 7 days from receiving date.
• Shipping charges and packing charges cannot be refunded in any case.
• Customers should return products to the store at their own risk, no charges will be paid. Only the product value will be refunded.
• Once the returned products reach the store with the above-mentioned conditions amount will be refunded within a maximum of 15 days.

Thank you for choosing Mother Gold Nutri Care Food Products!